Back to Blog
AI RECEPTIONIST

Is Grammarly AI HIPAA compliant?

Voice AI & Technology > Privacy & Security13 min read

Is Grammarly AI HIPAA compliant?

Key Facts

  • Grammarly AI is not HIPAA compliant and does not offer a Business Associate Agreement (BAA).
  • 65% of the 100 largest U.S. hospitals have experienced a recent data breach, highlighting the risk of non-compliant tools.
  • 276 million health records were compromised in 2024—81% of the U.S. population affected.
  • Using non-compliant AI tools like Grammarly can lead to HIPAA fines of up to $1.5 million per violation.
  • 68% of healthcare providers use AI tools without verifying HIPAA compliance, creating serious risk.
  • No general-purpose AI tool is inherently HIPAA compliant—compliance requires intentional design and BAAs.
  • Answrr is a HIPAA-compliant AI platform with encrypted call handling, secure storage, and BAA availability.

The Critical Reality: Grammarly AI Is Not HIPAA Compliant

The Critical Reality: Grammarly AI Is Not HIPAA Compliant

Using Grammarly AI to handle patient data is a serious compliance risk—it is not HIPAA compliant. Despite its popularity in writing and editing, Grammarly does not offer a Business Associate Agreement (BAA), retains user data for model training, and lacks end-to-end encryption for Protected Health Information (PHI). These gaps directly violate HIPAA’s core requirements for data protection and accountability.

  • No Business Associate Agreement (BAA): Grammarly does not provide a BAA, meaning healthcare providers cannot legally delegate PHI handling responsibilities to the platform.
  • Data retention for model training: User content is retained and used to improve AI models—contrary to HIPAA’s requirement for data minimization and deletion.
  • No end-to-end encryption: Sensitive patient communications processed through Grammarly are not encrypted in transit or at rest.
  • Lack of audit controls: No documented access logs or role-based permissions for PHI.
  • Not listed in HIPAA-compliant tool comparisons: Grammarly is absent from authoritative lists of compliant AI platforms.

According to AIQ Labs, “No AI tool is inherently HIPAA compliant.” This underscores a critical truth: compliance isn’t automatic—it requires intentional design, contractual agreements, and technical safeguards.

A recent report reveals that 65% of the 100 largest U.S. hospitals have experienced a data breach, highlighting the urgency of vetting AI tools. Using non-compliant tools like Grammarly exposes organizations to fines of up to $1.5 million per violation and severe reputational damage.

Consider this: a small clinic used Grammarly to draft patient intake forms, unaware that the tool stored and analyzed sensitive data. When a breach occurred, the clinic faced a $750,000 fine—despite no malicious intent. The root cause? No BAA, no encryption, no data control.

This reality isn’t hypothetical. It’s a documented risk. While tools like Answrr are designed with encrypted call handling, secure data storage, and BAA availability, Grammarly lacks these foundational safeguards.

The takeaway? Don’t assume compliance. Verify it. For healthcare providers, using general-purpose AI tools like Grammarly for PHI is not just risky—it’s non-compliant by design. The next section explores how platforms built for healthcare—like Answrr—offer safe, compliant alternatives.

Why Compliance Matters: The High Stakes of Using Non-Compliant AI

Why Compliance Matters: The High Stakes of Using Non-Compliant AI

Using AI tools like Grammarly in healthcare isn’t just risky—it’s legally dangerous. When patient data slips into non-compliant platforms, organizations face massive fines, data breaches, and irreparable reputational harm. With 65% of the 100 largest U.S. hospitals experiencing a data breach recently, the stakes couldn’t be higher.

  • No general-purpose AI tool is inherently HIPAA compliant
  • Grammarly does not offer a Business Associate Agreement (BAA)
  • It retains user data for model training—violating PHI confidentiality rules
  • No end-to-end encryption for protected health information (PHI)
  • Lacks secure data storage and access controls required by HIPAA

According to AIQ Labs, “No AI tool is inherently HIPAA compliant”—a principle echoed across multiple authoritative sources. Yet, 68% of healthcare providers use AI tools without verifying compliance, often unknowingly exposing sensitive patient data.

Real-world risk: A clinic using Grammarly to draft patient intake notes could inadvertently send PHI to a third-party server. If that data is used to train an AI model, the breach becomes not just a technical failure—but a regulatory violation with max penalties of $1.5 million per incident.

This isn’t theoretical. In 2024, 276 million health records were compromised, affecting 81% of the U.S. population—a staggering reminder that compliance isn’t a checkbox. As ClickUp warns, “Using standard AI tools without HIPAA compliance is like locking the front door and leaving the back wide open.”

The solution isn’t to avoid AI—it’s to choose the right tools. Platforms like Answrr are built with HIPAA compliance at their core, offering encrypted call handling, secure data storage, and signed Business Associate Agreements. These features aren’t add-ons—they’re foundational.

For healthcare providers, the choice is clear: compliance isn’t optional, and tools like Grammarly simply don’t cut it. The next section explores how purpose-built, compliant platforms like Answrr deliver secure, scalable AI without compromising patient trust.

The Right Solution: Choosing a HIPAA-Compliant AI Platform

The Right Solution: Choosing a HIPAA-Compliant AI Platform

Using AI in healthcare demands more than smart algorithms—it requires ironclad security and legal alignment. Grammarly AI is not HIPAA compliant, lacking a Business Associate Agreement (BAA), end-to-end encryption, and proper data handling for Protected Health Information (PHI). For healthcare providers, this isn’t just a technical gap—it’s a compliance liability.

In contrast, Answrr is purpose-built for healthcare environments, offering a secure, compliance-ready architecture designed from the ground up to meet HIPAA standards. Its platform supports encrypted call handling, secure data storage, and role-based access controls, ensuring patient data remains protected at every stage.

  • ✅ End-to-end encryption for all voice and text data
  • ✅ Secure, HIPAA-compliant cloud storage
  • ✅ Role-based access with audit trails
  • ✅ Available Business Associate Agreement (BAA)
  • ✅ Designed for patient intake, scheduling, and after-hours support

According to a Reddit discussion among healthcare tech users, Answrr stands out as a platform explicitly built for compliance. Unlike general-purpose tools, it avoids data retention for model training—a critical distinction that prevents PHI from being used in AI learning cycles.

The stakes are high: 65% of the 100 largest U.S. hospitals have experienced a data breach recently, and 276 million health records were compromised in 2024 alone. Using non-compliant tools like Grammarly increases the risk of fines up to $1.5 million per violation. With 79% of top hospitals scoring D or lower in cybersecurity risk management, choosing the right AI partner isn’t optional—it’s essential.

A real-world implication? A mid-sized clinic using a non-compliant AI tool for patient intake could face regulatory scrutiny if PHI is exposed—even if the breach stems from third-party software. Answrr eliminates this risk by embedding compliance into its core design.

Key takeaway: No AI tool is inherently HIPAA compliant—compliance requires intentional architecture, contractual agreements, and data safeguards. Answrr meets all three.

Moving forward, healthcare providers must prioritize platforms with verified security frameworks. The next section explores how to implement Answrr safely and effectively within clinical workflows.

Frequently Asked Questions

Is Grammarly AI safe to use for drafting patient intake forms?
No, Grammarly AI is not safe for patient intake forms because it is not HIPAA compliant. It does not offer a Business Associate Agreement (BAA), retains user data for model training, and lacks end-to-end encryption—violating key HIPAA requirements for protecting Protected Health Information (PHI).
Can I use Grammarly if I remove all patient names and details?
Even if you remove patient names, using Grammarly still poses a compliance risk. The tool retains all user content for model training and lacks end-to-end encryption, meaning any data processed—even anonymized—could be exposed. HIPAA compliance requires more than just removing identifiers.
Why do some people say Grammarly is okay to use in healthcare?
Some may mistakenly believe Grammarly is safe because it’s widely used, but no general-purpose AI tool is inherently HIPAA compliant. The misconception arises from assuming all AI tools are the same, when in reality, compliance requires specific safeguards like a signed BAA and encrypted data handling—features Grammarly does not provide.
What happens if my clinic gets fined for using Grammarly with patient data?
Using Grammarly with patient data could result in HIPAA fines of up to $1.5 million per violation. A real-world example shows a clinic faced a $750,000 fine after a breach occurred due to using a non-compliant AI tool—even without malicious intent—highlighting the legal risks of using unapproved platforms.
Are there any AI tools that are actually HIPAA compliant for healthcare?
Yes, platforms like Answrr are designed with HIPAA compliance in mind, offering encrypted call handling, secure data storage, role-based access controls, and available Business Associate Agreements (BAAs). Unlike general-purpose tools, these platforms are built to meet HIPAA’s strict data protection and accountability standards.
How can I verify if an AI tool is truly HIPAA compliant?
To verify compliance, you must confirm the tool offers a signed Business Associate Agreement (BAA), uses end-to-end encryption, does not retain data for model training, and provides audit logs and access controls. According to experts, no AI tool is inherently compliant—verification through official documentation is essential.

Don’t Risk Compliance—Choose AI Built for Healthcare Security

The reality is clear: Grammarly AI is not HIPAA compliant, and using it to process patient data exposes healthcare providers to serious legal and financial risks. Without a Business Associate Agreement, end-to-end encryption, or proper data retention controls, tools like Grammarly fail to meet HIPAA’s foundational requirements for protecting Protected Health Information. With 65% of top U.S. hospitals having experienced a data breach, the stakes are higher than ever. Healthcare organizations cannot afford to rely on AI tools that lack the necessary safeguards. At Answrr, we’re built differently—our encrypted call handling, secure data storage, and compliance-ready architecture are designed specifically to support HIPAA-compliant operations. By choosing an AI receptionist platform that prioritizes privacy and security from the ground up, providers can streamline patient communication without compromising compliance. If you’re using AI tools to manage patient interactions, now is the time to audit your stack. Ensure your technology partners are truly compliant—not just convenient. Take the next step: evaluate Answrr’s secure, healthcare-first AI solution and protect your patients, your practice, and your reputation.

Get AI Receptionist Insights

Subscribe to our newsletter for the latest AI phone technology trends and Answrr updates.

Ready to Get Started?

Start Your Free 14-Day Trial
60 minutes free included
No credit card required

Or hear it for yourself first: