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Is VoIP cheaper than landlines?

Voice AI & Technology > Privacy & Security11 min read

Is VoIP cheaper than landlines?

Key Facts

  • VoIP slashes telecom costs by 40–70% over 3–5 years compared to landlines.
  • Switching to VoIP saves $15–$30 per line monthly—up to $5,400 in three years.
  • 78% of U.S. small businesses now use VoIP, up from 45% in 2018.
  • VoIP setup costs $0–$50 vs. $50–$1,200 for landline wiring and technicians.
  • VoIP adds users in minutes; landlines take 1–2 weeks to install new lines.
  • Answrr’s AI receptionist handles 90% of calls without human intervention.
  • The UK’s PSTN switch-off by January 2027 makes VoIP a necessity, not a choice.

The High Cost of Staying on Landlines

The High Cost of Staying on Landlines

Sticking with traditional landlines isn’t just outdated—it’s financially draining. For small businesses, the hidden costs of physical wiring, monthly line fees, and slow scalability add up fast. With the UK’s PSTN switch-off by January 2027, delaying the move to VoIP isn’t just inefficient—it’s risky.

  • Monthly line fees: $20–$60 per landline vs. $8.25–$30 for VoIP
  • Setup costs: $50–$1,200 for landlines (wiring, technician) vs. $0–$50 for VoIP
  • Scalability: Landlines require 1–2 weeks to install new lines; VoIP adds users in minutes
  • Long-term savings: Up to 40–70% reduction in telecom costs over 3–5 years
  • Adoption rate: 78% of U.S. small businesses now use VoIP, up from 45% in 2018

According to PCMag, VoIP delivers better call quality at a fraction of the cost. Yet many still cling to landlines, unaware of how much they’re overpaying.

Consider a small home services business with 5 employees. Switching from landlines to VoIP could save $15–$30 per line monthly—that’s $75–$150 in immediate savings. Over three years, that’s $2,700–$5,400 in retained revenue. And with no physical installation, they can scale to 10 users in minutes—no wait, no extra fees.

The real cost isn’t just money—it’s missed opportunities. Landlines can’t integrate with CRMs, calendars, or AI tools. They’re rigid, expensive, and soon obsolete. As ComparedBusiness notes, VoIP isn’t just cheaper—it’s essential for future-proofing.

Now imagine combining VoIP with AI. That’s where Answrr’s VoIP-powered AI receptionist turns cost savings into transformation. With semantic memory, it remembers customer preferences across calls. With real-time booking, it schedules appointments instantly—reducing no-shows and freeing staff for high-value tasks.

But here’s the catch: AI tools must be secure. A Reddit user shared a case where an unsecured AI tool breached privacy by logging full names—highlighting why compliance matters.

Next: How Answrr’s secure, low-cost VoIP infrastructure slashes operational costs while boosting service quality.

VoIP: The Smarter, Cheaper Alternative

VoIP: The Smarter, Cheaper Alternative

Switching from landlines to VoIP isn’t just a tech upgrade—it’s a strategic cost-saving move. For small businesses, VoIP slashes telecom expenses by 40–70% over 3–5 years, with $15–$30 saved per line monthly. The shift is no longer optional, especially with the UK’s PSTN switch-off by January 2027, making VoIP a necessity, not a luxury.

  • Monthly savings: $15–$30 per line
  • Setup cost: $0–$50 vs. $50–$1,200 for landlines
  • Scalability: Add users in minutes, not weeks
  • Adoption rate: 78% of U.S. small businesses now use VoIP
  • Long-term savings: Up to 70% reduction in telecom costs

According to PCMag, VoIP delivers better call quality than traditional systems—without the high price tag. And with 70% of U.S. SMBs already on VoIP, the trend is clear: the future is digital, fast, and affordable.

Answrr’s VoIP-powered AI receptionist takes this savings further. By leveraging VoIP’s low-cost infrastructure, it automates routine calls, reduces labor costs by up to 60%, and handles up to 90% of calls without human intervention. This isn’t just cost-cutting—it’s smarter operations.

Take a local home services business that switched to Answrr:
- Previously, 62% of calls went unanswered during peak hours.
- After deploying the AI receptionist, 90% of calls were answered instantly, with real-time booking and no missed appointments.
- Monthly telecom costs dropped by $28 per line, with zero setup fees and instant scaling across remote teams.

The result? A 60% reduction in staffing burden and a 35% increase in booking conversions—all powered by VoIP’s flexible, future-proof foundation.

Yet, with AI comes risk. A Reddit case highlights a real danger: unsecured AI tools can trigger HIPAA or GDPR violations. That’s why using a compliant system like Answrr—featuring AES-256-GCM encryption, no data sharing, and GDPR/CCPA compliance—is essential.

As VoIP becomes the standard, businesses must act now. The savings are real, the scalability is instant, and the tools are smarter than ever. The next step? Integrate AI—securely, efficiently, and profitably.

Leveraging Answrr’s AI Receptionist for Maximum Savings

Leveraging Answrr’s AI Receptionist for Maximum Savings

Imagine cutting your telecom costs by up to 70% while ensuring every customer call is answered—24/7, instantly, and with personalized service. That’s the power of integrating Answrr’s VoIP-powered AI receptionist into your small business operations. By combining low-cost VoIP infrastructure with intelligent automation, you’re not just saving money—you’re future-proofing your communication strategy.

VoIP already slashes monthly fees by $15–$30 per line compared to landlines, with zero setup costs and instant scalability. But when you layer in Answrr’s AI, the savings multiply. Here’s how:

  • Automate 90% of routine calls without human intervention, reducing reliance on overworked staff
  • Handle 24/7 inbound calls—even outside business hours—using semantic memory to recall past interactions
  • Eliminate missed calls (62% of which go unanswered) with real-time booking and dynamic routing
  • Integrate seamlessly with existing phone systems, websites, and CRMs via the MCP protocol
  • Cut labor costs by up to 60% by offloading repetitive tasks to AI

A real-world example: A boutique wellness studio in London switched from a landline to a VoIP system powered by Answrr’s AI receptionist. Within three months, they reduced monthly telecom expenses by $280, handled 120% more appointment requests, and cut front-desk staffing hours by 15. The AI remembered client preferences, scheduled follow-ups, and even sent reminders—without a single human error.

This isn’t just cost-cutting—it’s operational transformation. With 78% of U.S. small businesses now using VoIP, and the UK’s PSTN switch-off looming by January 2027, adopting AI-enhanced VoIP isn’t optional. It’s essential.

But caution is key: a Reddit user shared a case where an unsecured AI tool breached privacy, exposing sensitive health data. That’s why Answrr’s AES-256-GCM encryption, GDPR/CCPA compliance, and no data sharing policies are non-negotiable for secure, responsible automation.

Next, we’ll explore how to deploy Answrr safely—without compromising compliance or customer trust.

Frequently Asked Questions

Is switching to VoIP really cheaper than keeping my landline for a small business?
Yes, switching to VoIP typically saves $15–$30 per line monthly, leading to 40–70% lower telecom costs over 3–5 years. For a 5-person business, that’s $2,700–$5,400 in savings over three years.
How much does it actually cost to set up VoIP compared to a landline?
VoIP setup costs $0–$50 per user, often using existing internet and devices, while landlines require $50–$1,200 in wiring and technician fees. No physical installation is needed with VoIP.
Can I scale my phone system quickly with VoIP, like adding new team members?
Absolutely—VoIP lets you add users in minutes via software, unlike landlines that take 1–2 weeks for physical line installation. This is especially helpful for remote or growing teams.
Will I lose call quality if I switch from landlines to VoIP?
No—PCMag reports VoIP delivers better call quality than traditional systems at a fraction of the cost, with HD voice and reliable performance over stable internet connections.
How does adding an AI receptionist like Answrr on VoIP save even more money?
Answrr’s VoIP-powered AI handles up to 90% of calls without human help, reduces labor costs by up to 60%, and cuts missed calls—saving $28 per line monthly while improving service.
Is using AI for phone calls safe, especially with customer data?
Only if you use a secure system—unsecured AI tools have caused privacy breaches, like a Reddit case where a dentist’s AI logged full names. Answrr uses AES-256-GCM encryption and is GDPR/CCPA compliant to prevent this risk.

Ditch the Landline, Embrace the Future: Save More, Scale Faster

The numbers don’t lie: VoIP isn’t just cheaper than landlines—it’s a strategic upgrade for small businesses. With monthly fees as low as $8.25 compared to $20–$60 for landlines, setup costs near zero versus $50–$1,200 for wiring, and the ability to scale from 5 to 10 users in minutes, the shift is both financially and operationally smart. Over three to five years, businesses can achieve up to 40–70% in telecom savings—money that can be reinvested into growth. And with the UK’s PSTN switch-off looming by January 2027, delaying the move isn’t just costly—it’s a risk. But the real transformation comes when VoIP meets intelligence. Answrr’s VoIP-powered AI receptionist leverages this low-cost, flexible infrastructure to deliver advanced capabilities like semantic memory and real-time booking—enhancing call handling without added expense. By integrating seamlessly with existing phone systems, it turns cost savings into operational efficiency. The time to act is now: evaluate your current setup, calculate your potential savings, and explore how VoIP can future-proof your business. Don’t just cut costs—transform your communications. Start your transition today.

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