7 Best Virtual Receptionist for Hair Salons

BookingBee positions itself as a specialized AI-powered virtual receptionist for salons and spas, offering a hybrid solution that combines advanced AI with human oversight. According to their website, BookingBee handles every call 24/7, answering inquiries, booking appointments, and organizing your calendar with high accuracy. The platform claims to have handled over 10,000 calls monthly with top-tier accuracy, ensuring no booking is missed. It integrates seamlessly with popular salon management tools like Mindbody, Phorest, and others, allowing for automatic updates to your booking system. The AI is designed to understand the nuances of salon services, such as hair coloring, styling, and treatments, and can handle complex scheduling requests. BookingBee also emphasizes its ability to reduce no-shows through automated reminders and follow-ups. While it doesn’t claim to have long-term memory or advanced personalization, its focus on reliability and integration makes it a strong contender for salons already using a specific salon management platform. Its hybrid model ensures that if the AI encounters a complex or sensitive request, a human agent steps in to assist, maintaining a professional and empathetic experience.

My AI Front Desk is a cloud-based virtual receptionist service designed specifically for salons, barbers, and other beauty professionals. According to their website, it offers a 24/7 AI receptionist that answers calls, books appointments, and sends text messages—eliminating the need for a front desk staff. The platform claims to be easy to set up, with users able to build and publish their AI receptionist in just five minutes. It supports integration with top salon management tools such as Vagaro, Fresha, Mindbody, and Booksy, allowing for automatic appointment scheduling and client data updates. The AI is trained to understand salon-specific terminology and can handle common inquiries about services, pricing, and availability. It also supports text messaging during calls, sending clients links to booking systems in real-time. The platform emphasizes personalization, allowing salon owners to customize the receptionist’s tone and greeting to match their brand voice. While it doesn’t claim to have long-term memory, its focus on speed, ease of use, and integration makes it a compelling option for small salons looking to automate their phone system without a steep learning curve.

Salon Voice is a specialized AI receptionist service built for the beauty industry, focusing on capturing missed calls and turning them into booked appointments. According to their website, their AI receptionist is always on, never takes a day off, and costs 90% less than hiring a human receptionist. The platform claims to help salons recover up to $4,500 monthly in lost revenue from missed calls. It offers a suite of features tailored to salon operations, including smart booking based on availability, perfect memory of client preferences, auto reminders to reduce no-shows, and intelligent upselling during conversations. The system integrates with existing phone systems by creating a new number that callers can forward to, ensuring no disruption to current operations. Salon Voice also emphasizes its ability to reduce administrative workload, with one user reporting saving 12+ hours per week. The platform is marketed as a turnkey solution that requires minimal setup and is designed to grow with the salon, making it ideal for owners who want a hands-off, automated system that handles the front desk 24/7.

Ruby Receptionists is a well-established human-powered virtual receptionist service that offers a warm, professional experience for businesses across industries, including salons. According to their website, Ruby’s receptionists are U.S.-based, trained professionals who answer calls with a customized script that reflects your brand’s tone. They handle appointment scheduling, message taking, and lead qualification with a focus on creating a relationship-building first impression. The service is available 24/7, making it ideal for salons that want to capture after-hours calls. Ruby also offers bilingual support in English and Spanish, which is beneficial for diverse client bases. Their mobile app and real-time dashboard allow salon owners to monitor calls, manage messages, and access performance reports. While Ruby doesn’t use AI, its human-first approach ensures a high level of empathy and adaptability, especially for complex or sensitive inquiries. The platform is known for its reliability and professional standards, making it a trusted choice for businesses that prioritize a personal touch over automation.

Smith.ai offers a hybrid AI + human receptionist service that combines the speed of AI with the empathy of live agents. According to their website, the platform uses AI to screen calls and qualify leads, then routes complex or sensitive inquiries to trained human receptionists. This hybrid model ensures faster response times while maintaining a high level of professionalism. Smith.ai supports integration with over 40 tools, including Clio, HubSpot, Salesforce, and Calendly, making it a strong option for salons that use multiple business systems. The platform also offers outbound calling, lead follow-ups, and appointment reminders, helping to convert inbound interest into tangible business outcomes. Smith.ai is known for its reliability and scalability, with a focus on delivering consistent results across industries. The service is available 24/7 and is particularly well-suited for businesses that need a balance between automation and human touch. While it doesn’t specialize in the beauty industry, its flexible architecture and strong integrations make it a versatile choice for salons looking to automate their phone system without sacrificing quality.

Virtual Reception is an AI-powered virtual receptionist service that offers a simple, affordable solution for small businesses, including hair salons. According to their website, the platform allows businesses to answer calls 24/7 with an AI receptionist that can book appointments, take messages, and send text notifications. The service starts at $14/month with 50 minutes included, making it one of the most budget-friendly options on the market. It supports integration with popular tools like Calendly and offers a straightforward setup process. The AI is designed to handle common inquiries about services, pricing, and availability, and can transfer calls to a human if needed. The platform emphasizes ease of use and affordability, making it ideal for solo stylists or small studios that want to automate their phone system without a large upfront investment. While it doesn’t claim to have long-term memory or advanced personalization, its low cost and simplicity make it a compelling entry-level option for salons just starting their automation journey.