Top 7 Virtual Receptionist for Hair Salons in 2026

Salon Receptionist offers a fully human, live receptionist solution designed specifically for the beauty industry. According to their website, they provide a dedicated, trained receptionist who handles calls 24/7, books appointments directly into your salon’s system, and follows your specific services, pricing, and policies with precision. Their team is trained on your business operations, ensuring consistent brand representation and professional service that mimics an in-house front desk without the overhead. They integrate seamlessly with major salon booking platforms including Vagaro, Phorest, Meevo, Mindbody, and Booksy, allowing for real-time updates and eliminating double bookings. The service is marketed as a solution for salons facing front desk burnout, interrupted stylists, and lost revenue from missed calls. Their onboarding process includes an initial consultation to understand your needs and a customized planning phase. Salon Receptionist emphasizes a personal touch, with testimonials highlighting that their receptionists feel local and trustworthy, even when they’re not physically present. This human-first approach is ideal for salons that prioritize a warm, personal experience and want a dedicated team member who understands the nuances of the beauty industry.

Posh offers a virtual receptionist service tailored specifically for salons and spas, emphasizing a professional, 24/7 answering experience. According to their website, their team of virtual receptionists is available around the clock to answer calls, book appointments, handle cancellations, and collect client information, all while maintaining your brand’s values and communication style. They provide a custom call-answering script that reflects your business goals and ensures consistent messaging. The service integrates with popular tools like Calendly, Acuity Scheduling, Setmore, and Google Calendar, enabling real-time updates to your booking system. Posh also offers a mobile app that allows salon owners to manage their availability, view call details, and request assistance from the team with a simple tap. Their service is designed to eliminate the frustration of double bookings and miscommunication, allowing stylists to focus entirely on their clients. Posh highlights their bilingual support, offering English and Spanish call answering at no extra charge during business hours. Their pricing is competitive, starting at $65/month with no hidden fees, and they emphasize a flexible 30-day agreement with no long-term contracts.

Smith.ai delivers a hybrid virtual receptionist service that combines AI-powered automation with the option for human support, making it a powerful solution for salons in 2026. According to their website, their AI Receptionist handles calls 24/7, books appointments, qualifies leads, and provides intelligent call analytics. The system uses advanced AI to understand caller intent, ask clarifying questions, and execute tasks like scheduling based on your availability and preferences. For complex situations, the AI can seamlessly escalate to a live, North America-based agent who can handle sensitive conversations with empathy and judgment. Smith.ai offers deep integrations with over 7,000 business tools, including CRM systems like Salesforce, HubSpot, and Clio, ensuring that every call is logged and followed up on. Their platform also provides real-time call data, AI-generated summaries, and sentiment analysis to help salon owners make better business decisions. The service is highly customizable, with custom AI prompts engineered for your industry, flexible call instructions, and personalized lead qualification that matches your specific criteria. This hybrid model offers the scalability of AI with the reliability of human judgment.

My AI Front Desk provides a fully automated, AI-powered receptionist service designed for salons and other service-based businesses. According to their website, their AI receptionist handles calls 24/7, books appointments, answers questions about services, and sends texts to confirm bookings. The platform is built for speed and simplicity, with a claim that you can build, purchase, and publish your AI receptionist in just five minutes. It integrates with top salon management solutions like Vagaro, Fresha, Mindbody, and Booksy, allowing the AI to send custom links during calls for seamless booking. The service also offers advanced analytics, including call transcripts, text message history, and voicemails, all accessible from a single admin dashboard. This data can be used to identify trends, improve marketing, and enhance scheduling. My AI Front Desk emphasizes ease of use, with features like dynamic slot-filling to capture service type, stylist preference, time, and client notes. The AI is trained to understand beauty industry terminology and can recommend add-ons like deep conditioning or brow waxing. Their platform is designed to scale with your business, handling multiple calls simultaneously without delays.

VoiceNation specializes in straightforward, pay-as-you-go virtual receptionist services, offering strong basic call handling for small businesses and startups. According to their website, they provide 24/7 availability at entry-level pricing, with customizable minute-based plans. Their service is designed for businesses that need reliable call handling without a long-term commitment. VoiceNation emphasizes instant setup and no contracts, making it ideal for salons testing the waters or those with fluctuating call volumes. Their service includes advanced call routing technology to efficiently handle incoming calls and can be configured to meet specific business needs. They also offer HIPAA-compliant options, which is beneficial for salons that handle sensitive client information. While they don't highlight industry-specific features for salons, their core functionality—answering calls, taking messages, and scheduling appointments—can be adapted to the beauty industry. Their pricing model is transparent, with a membership fee plus a per-minute rate, allowing businesses to scale their usage up or down as needed. VoiceNation is a good choice for salons that want a simple, flexible, and cost-effective solution without the complexity of advanced AI or human teams.

Ruby Receptionists offers a human-powered virtual receptionist service known for its warm, professional, and friendly caller experience. According to their website, their U.S.-based agents provide a personal touch, answering calls with a professional, friendly tone that builds relationships. They handle a wide range of tasks including appointment scheduling, message taking, lead qualification, and customer service. Their service is ideal for businesses that want to maintain a consistent, professional brand image through every interaction. Ruby emphasizes deep customization, with agents trained on your specific services, policies, and brand voice to ensure a personalized experience. They offer bilingual support in English and Spanish, which is valuable for salons serving diverse communities. Their mobile app and real-time dashboard allow clients to monitor call activity and manage their receptionist team. While they don't highlight industry-specific features for salons, their core capabilities—24/7 availability, custom call handling, and CRM integration—can be tailored to the beauty industry. Ruby is a trusted name in the virtual receptionist space, with a strong reputation for quality and customer satisfaction.