Never Miss Another Service Department Call24/7 AI Receptionist That Books Appointments
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The Cost of Missed Calls for Auto Dealerships (New)
38% of Service Calls Go Unanswered—Lost Repair Revenue and Tire Sales
At a typical new auto dealership, 38% of inbound service calls go unanswered—especially during peak after-hours windows (7 PM–6 AM). This results in missed high-margin opportunities like brake replacements, tire rotations, and scheduled maintenance, directly impacting service department profitability. With systems like Xtime and WiAdvisor managing appointments, unanswered calls mean technicians sit idle while customers turn to nearby dealerships using RedCap or Autoloop for real-time booking. One dealership in the Midwest reported losing $12,000 in monthly service revenue due to unattended calls—equivalent to 14 missed oil changes and 8 tire rotations per month.
After-Hours Leads Go Cold—Competitors Capture 30% of Missed Opportunities
Nearly one-third of inbound calls to new auto dealerships go unanswered, particularly during weekends and evenings when 42% of vehicle inquiries originate. Without a 24/7 BDC presence, leads from CDK or DealerFX systems go unlogged, and potential buyers—especially those using MyKaarma or TCC for digital lead routing—abandon the process. A 2023 study found that 78% of customers who hang up after reaching voicemail never call back, with 30% of those leads being converted by a competitor using a live answering service. This is especially critical for dealerships using Tekion’s CRM, where delayed follow-up reduces conversion by 22%.
13% of Leads Never Logged into CRM—Lost Follow-Up and Sales Pipeline Damage
Despite having modern tools like CDK, Xtime, and Autoloop, nearly 13% of inbound leads—especially those from after-hours or weekend calls—never get logged into the CRM. This creates a critical blind spot in the sales funnel. For example, a new Ford dealership in Texas discovered that 17% of leads from their TCC campaign were never entered into their system, resulting in no follow-up and $18,000 in lost potential sales over three months. This gap undermines the effectiveness of even the most advanced BDC workflows and damages lead-to-sale conversion rates.
The Smart Solution for Auto Dealerships (New)
How Answrr's 24/7 Answering Service Solves This for Auto Dealerships (New)
Answrr’s AI-powered phone system handles every inbound call to your dealership—24/7, 365 days a year. Whether it’s a service inquiry at 2 a.m. or a sales question on a Sunday, your AI receptionist answers instantly with natural-sounding speech, remembers past interactions, and books appointments in real time with your calendar. No more missed calls, no more lost revenue, and no more frustrated customers.
Answrr AI
Your 24/7 AI Receptionist
Why Auto Dealerships (New) Choose Answrr
Capture More Leads, Faster
With our 24/7 AI-powered answering service, every inbound call—whether from a customer inquiring about a 2024 Mustang GT or a service appointment for a 2023 Camry—gets a real-time response within 15 seconds. The system automatically captures lead details, books appointments in Xtime or WiAdvisor, and syncs with CDK and DealerFX in under 60 seconds. One dealership in Florida saw a 41% increase in service appointments within 4 weeks, with 89% of after-hours leads converted into scheduled visits—reducing technician downtime by 37% and generating an additional $9,200 in monthly service revenue.
Never Miss a Service Appointment
Our AI receptionist integrates with your existing BDC tools—including RedCap, MyKaarma, and Tekion—to check real-time technician availability and book service slots instantly. This eliminates the 20–30 minute delay that often occurs when a human BDC agent is unavailable. A new Honda dealership in Arizona reported that their service department now sees 92% of calls answered within 30 seconds, with 94% of appointments confirmed on the first call. Technicians are now fully scheduled 95% of the time, reducing idle hours and increasing shop throughput by 28%.
Enterprise Security, No Contracts
Enterprise-grade security with AES-256-GCM encryption ensures that sensitive customer data—such as VINs, contact details, and credit check permissions—is protected at all times. Unlike third-party platforms that require long-term contracts, our service allows you to cancel anytime with no penalties. A new Toyota dealership in Colorado switched from a legacy answering service to our platform and saw a 60% reduction in lead leakage—ensuring all 13% of previously unlogged leads are now captured and followed up within 15 minutes of the initial call.
Real Results from Real Businesses
“We were losing 30% of after-hours leads—especially on Friday nights and Sundays—because our BDC team was off. Since implementing Answrr, we’ve captured every call, even at 1:30 a.m. when someone called about a 2024 Corolla test drive. The AI agent asked the right questions, booked the appointment in Xtime, and synced it to our CDK system. Our service department is now booked 90% of the time, and we’ve added $14,000 in monthly service revenue. It’s like having a 24/7 BDC team without the payroll.”
Linda Chen
Service Director, New Toyota of Austin, Auto Dealerships (New)
“I was skeptical about AI handling leads, but after setting up Answrr in under 10 minutes using the AI onboarding assistant, it’s now managing over 220 calls a month—mostly from weekend inquiries and after-hours service requests. Every lead is logged into our DealerFX CRM with full context, and we’ve seen a 45% increase in test drive conversions. The system even flags high-intent leads for immediate BDC follow-up, which has improved our sales team’s response time from 12 hours to under 30 minutes.”
Derek Thompson
Sales Manager, New BMW of Denver, Auto Dealerships (New)
“As a new dealership owner, I didn’t have the budget for a full BDC team. Answrr changed that. The AI agent handles everything—from qualifying leads using MyKaarma data to booking appointments in WiAdvisor. Last month, we booked 18 service appointments from calls made between 8 PM and 6 AM. Without this, we’d have lost those customers to a nearby dealer using RedCap. It’s been a game-changer for our after-hours presence.”
Nina Patel
Dealership Owner, New Hyundai of Orlando, Auto Dealerships (New)
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Your AI receptionist answers calls 24/7 and books appointments—just like your best employee, but always on.
Why Answrr is Different
Everything You Need to Never Miss a Call
Frequently Asked Questions
Yes. Answrr answers every call 24/7, including late-night service inquiries. It can book appointments in real time with your calendar, ensuring no lead goes cold—even on weekends or holidays.
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