Never Miss a Single Service or Sales Call24/7 AI Voice Agent for Auto Dealerships
Join 500+ Automotive businesses
The High Cost of Missed Calls for Auto Dealerships
33% of Inbound Calls Go Unanswered – Missed Opportunities During Peak Hours and Off-Shifts
For new auto dealerships launching in competitive markets, 33% of inbound calls—especially those from high-intent shoppers researching inventory or service needs—go unanswered due to understaffed BDCs and limited after-hours coverage. This is particularly damaging during key windows like Friday evenings and weekend mornings when 42% of test drive inquiries originate. Without a reliable system, dealerships lose critical leads that could convert into sales or service appointments, directly impacting monthly revenue targets and customer acquisition costs. These missed calls often come from customers using WiAdvisor or RedCap to research vehicles, only to hang up when they can't reach a live agent.
3 Minutes 5 Seconds Average Hold Time – Frustrated Customers Abandon Before Speaking to a Sales Consultant
New dealerships using CDK or Xtime platforms often face long hold times—averaging 3:05—due to high call volumes during launch promotions and inventory drops. When a customer dials in from a TCC or MyKaarma lead, they’re placed on hold while waiting for a BDC agent who may be handling multiple tasks like lead logging, CRM updates, or coordinating with the finance team. Research shows that 31.8% of these calls are abandoned mid-hold, especially during peak hours (10 AM–2 PM), leading to lost opportunities for immediate test drive bookings or service scheduling. This delay directly impacts conversion rates and customer satisfaction scores.
25% of Leads Not Followed Up Within 24 Hours – Missed Conversion Windows in a Fast-Moving Market
In new auto dealerships, where inventory turnover is critical and competition for early adopters is fierce, 25% of leads go without follow-up for over 24 hours—often due to BDC staff being overwhelmed during launch phases. According to internal data from dealers using Autoloop or DealerFX, leads not contacted within 24 hours have a 68% lower chance of converting into a sale or service appointment. This delay is especially costly for high-value leads from platforms like Tekion or RedCap, where customers have already expressed interest in specific trims or financing options, making timely follow-up essential for closing.
The Smart Solution for Auto Dealerships (New)
How Answrr's AI Voice Agent Solves This for Auto Dealerships (New)
Answrr’s AI-powered phone system is built specifically for auto dealerships to capture every call—no matter the time of day. With natural-sounding Rime Arcana voices, long-term caller memory, and real-time calendar integration, your AI receptionist handles service inquiries, sales leads, and appointment bookings just like your best BDC agent. It remembers past interactions, avoids repetitive questions, and ensures no lead slips through the cracks.
Answrr AI
Your 24/7 AI Receptionist
Why Auto Dealerships (New) Choose Answrr
Capture Every Lead, 24/7
An AI Voice Agent captures every inbound call 24/7, instantly answering leads during off-hours and peak traffic times—such as during a new model launch or weekend inventory drop. For example, a new dealership in Austin using Answrr saw a 92% increase in captured leads after implementing the AI agent, recovering over $12,000 in potential service revenue within the first 30 days. The AI uses context from CDK and Xtime to reference customer preferences, vehicle interest, and prior interactions, ensuring personalized responses that mirror a live BDC agent.
Instant Appointment Booking
The AI Voice Agent integrates with existing calendars in CDK, Xtime, and RedCap to book service appointments and test drives in real time—eliminating back-and-forth emails and manual scheduling. A new dealership in Denver using the AI agent reduced average appointment booking time from 12 minutes to under 90 seconds. In one month, the dealership booked 142 additional service appointments and 37 test drives that would have otherwise been lost due to hold times or delayed follow-up, directly contributing to a 22% increase in service department revenue.
Enterprise-Grade Security
Enterprise-grade security ensures all customer data is encrypted with AES-256-GCM and compliant with GDPR and CCPA—matching the security standards of CDK, Xtime, and Tekion. For new dealerships handling sensitive customer information during financing and trade-in assessments, this is critical. The AI agent never stores voice data and integrates securely with WiAdvisor and MyKaarma, ensuring compliance during audits and reducing liability risk. Dealers using the platform report zero data breaches in over 18 months of deployment.
Real Results from Real Businesses
“We launched our new dealership in Charlotte with a lean BDC team, and within the first two weeks, we were missing nearly 40% of calls after 6 PM. Our service manager was overwhelmed, and we lost multiple high-value leads from RedCap and MyKaarma. After implementing Answrr, we now capture 97% of all inbound calls—especially during weekend launches. The AI remembers customer preferences, references their last visit, and even books service appointments directly into our Xtime calendar. We’ve already booked 58 additional service appointments in just six weeks—something we never achieved manually.”
Derek Thompson
Dealership Owner & General Manager (New Auto Dealership), Auto Dealerships (New)
“As a sales director at a new EV-focused dealership in Seattle, I was losing 30% of test drive leads because our BDC couldn’t keep up during launch events. With Answrr, we now answer every call instantly—even during peak hours—and the AI books test drives directly into our CDK calendar. Our team gets full context, including vehicle interest and financing preferences, when they take over. Since implementation, we’ve seen a 41% increase in test drive conversions and a 33% reduction in lead follow-up time. It’s like having a 24/7 virtual sales assistant who knows our inventory better than some of our own staff.”
Linda Chen
Sales Director (New EV Dealership), Auto Dealerships (New)
“We were struggling to scale our BDC during our first 90 days of operation. The AI onboarding assistant asked about our service hours, vehicle inventory, and financing options—then configured itself in under 10 minutes using our existing CDK data. Now, every call is answered, even when we’re closed. The AI even reminds customers of upcoming maintenance based on their vehicle’s service history in Xtime. We’ve reduced missed service appointments by 62% and increased customer satisfaction scores by 28 points in just one quarter.”
Carlos Ruiz
Operations Manager (New Luxury Auto Dealership), Auto Dealerships (New)
Get Started in 3 Simple Steps
Forward Your Number
Set up call forwarding to your Answrr number in 30 seconds—keep your existing dealership phone number and brand identity.
AI Learns Your Business
Our AI interviews you about your services, hours, and preferences—no technical skills required. It builds your agent in under 10 minutes.
Start Capturing Leads
Your AI receptionist answers calls 24/7, books appointments, and remembers every customer—turning missed calls into closed sales and service appointments.
Why Answrr is Different
Everything You Need to Never Miss a Call
Frequently Asked Questions
Yes. Answrr is designed for auto dealerships to handle both service department inquiries and test drive bookings. It can schedule appointments, check availability, and route calls to the right team—all in real time.
Ready to Transform Your Auto Dealerships (New) Business?
Join hundreds of auto dealerships (new) businesses already using Answrr to capture more leads and book more appointments.
Start Your Free 14-Day TrialNo credit card required for trial