How does Answrr collect vehicle and damage information during calls?

During conversations, the AI asks for key details like VIN, type of damage (chip, crack, shatter), and whether ADAS calibration is needed—then stores this in your system for immediate follow-up.

Can Answrr book appointments with my existing calendar system?

Yes. Answrr integrates with Cal.com, Calendly, and GoHighLevel to check real-time availability, book appointments, and send confirmations—all while your customer is still on the phone.

Is Answrr secure for handling sensitive customer data like VINs and insurance info?

Yes. All data is encrypted with AES-256-GCM—the same standard used by banks and government agencies. Your customer data is never shared or sold.

What if a customer wants to speak to a real person during the call?

Answrr handles smart transfers. You can configure it to route calls to your team based on department, topic, or caller request—complete with full conversation context for a seamless handoff.

AI Voice Agent for Auto Glass & Windshield Shops

Never Miss Another Emergency Windshield Call24/7 AI-Powered Call Handling

Capture 27% more leads with an AI receptionist that answers every call, handles 27% of calls that would otherwise go unanswered. Automatically collect VINs, damage details, and insurance info during after-hours emergencies—so you never lose a customer to a competitor.

Capture 27% more leads with 24/7 AI answering

Book urgent windshield replacement appointments in real time

Collect VIN and damage details during off-hours calls

Automatically collect ADAS calibration needs during call intake—reduce post-repair delays and avoid costly rework by flagging vehicles requiring camera recalibration before the technician even starts the job.

Enable instant crack repair estimate via AI: After collecting the damage type and VIN, the system pulls historical pricing data and provides an estimated cost range (e.g., ‘$215–$340 for chip repair with UV curing’), increasing customer confidence and reducing appointment abandonment.

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4.9/5

Join 500+ Automotive businesses

The Emergency Call Crisis

27%

Missed Emergency Calls During Repairs Due to Lack of 24/7 Call Coverage

When technicians are mid-replacement—especially during high-volume periods like storm season or after a major accident—up to 27% of emergency calls from drivers with shattered windshields go unanswered. These callers often report immediate safety concerns, such as visibility issues from a cracked laminated glass windshield or a chip that’s spreading due to temperature changes. Without an AI agent to capture VIN intake, damage type (e.g., star break, bullseye, or long crack), and insurance claim coordination details in real time, shops lose critical leads—especially when a customer is already in a high-stress situation and may choose a competitor who answers immediately.

85%

No 24/7 Availability for Urgent Repairs

Drivers with shattered windshields need help immediately—yet 85% of callers who reach voicemail never call back.

80%

Lost Leads from After-Hours Calls

Customers calling at night or weekends are left hanging—80% abandon calls if they can’t speak to a live person.

The Solution

The Smart Solution for Auto Glass & Windshield Shops

How Answrr's AI Voice Agent Solves This for Auto Glass & Windshield Shops

Answrr’s AI voice agent answers every call 24/7 with natural, human-like conversations—perfect for handling urgent windshield replacements, insurance claim coordination, and repair estimates. It collects VINs, damage types, and safety glass compliance details during calls, books appointments in real time, and ensures no lead slips through the cracks.

Handles emergency calls instantly—no more missed opportunities

Collects vehicle details and damage info during after-hours calls

Books appointments with real-time calendar sync and automatic confirmations

Answrr AI

Your 24/7 AI Receptionist

Answers in 2 seconds

Books appointments automatically

Remembers every caller

Never takes a day off

Why Auto Glass & Windshield Shops Choose Answrr

Capture 24/7 Emergency Leads

Our AI voice agent instantly answers emergency calls 24/7, captures VIN, damage type (e.g., ‘laminated glass repair needed’ or ‘safety-rated windshield replacement’), and confirms whether ADAS calibration is required. It then auto-schedules the appointment via Calendly or GoHighLevel within 90 seconds, ensuring the customer is booked before the next technician becomes available. In one case, a shop in Atlanta captured 14 urgent windshield replacements in a single weekend—3 of which were from customers who had already called a competitor but switched after receiving a prompt AI response with a same-day slot.

85% of callers who reach voicemail never call back (Invoca, 2024)

Real-Time Appointment Booking

Automatically schedules urgent windshield replacements using Cal.com, Calendly, or GoHighLevel—so you never lose a customer to a competitor.

80% of callers abandon calls if they can’t speak to a live person

Cut Phone Costs by Up to 80%

Replace expensive receptionists with a scalable AI agent that handles multiple calls simultaneously—without sacrificing quality.

80% of customer service interactions will be handled by AI by 2025

Real Results from Real Businesses

“Last winter, a driver called at 1:17 a.m. with a 6-inch crack from a rock impact—his car was parked outside in freezing temps. Our AI answered, collected the VIN, confirmed he needed UV curing for the laminated glass repair, and booked him for 7 a.m. the next day. We completed the repair before his insurance deductible even kicked in. That’s 12 new customers this month from after-hours calls we’d have missed before. Now, we’re using the AI to pre-verify insurance claims and flag any safety glass compliance issues before the customer arrives.”

Derek Thompson

Owner & Lead Technician, Horizon Glass & Safety Systems, Auto Glass & Windshield Shops

“I was skeptical at first, but the voice sounds so natural—customers don’t know they’re talking to AI. Now, we book 40% more appointments from after-hours calls, and our team isn’t overwhelmed during peak hours.”

Jennifer Garcia

Manager, SafeShield Windshield Repair, Auto Glass & Windshield Shops

“Before Answrr, we lost customers who called after hours. Now, every call is answered, and we collect critical details like ADAS calibration needs and UV curing requirements. It’s like having a second team on duty 24/7.”

Roberto Martinez

Lead Technician, GlassPro Solutions, Auto Glass & Windshield Shops

Get Started in 3 Simple Steps

Forward Your Number

Set up call forwarding to your Answrr number in 30 seconds—your customers call the same number they always have.

AI Learns Your Business

Our AI interviews you about your services, hours, and preferences—no technical skills required.

Start Capturing Leads

Your AI receptionist answers calls 24/7 and books appointments—so you never miss another urgent windshield repair.

Why Answrr is Different

Rime Arcana voice technology—no robotic sound, just natural, expressive conversation

Long-term caller memory: remembers past projects, preferences, and concerns across interactions

Real-time calendar sync with Cal.com, Calendly, and GoHighLevel for accurate scheduling

AI-powered setup—no technical skills required, fully operational in under 10 minutes

Smart call transfers with context: ensures agents receive full call history and details

MCP protocol integration with your existing tools and systems for seamless workflows

Post-call summaries and transcriptions for compliance, follow-up, and quality review

Sub-500ms response latency for instant, natural-sounding conversations

Everything You Need to Never Miss a Call

24/7 AI-powered call answering with instant response and natural Rime Arcana voice

Automatic appointment booking via real-time sync with Cal.com, Calendly, and GoHighLevel

AI-powered setup in under 10 minutes with no technical skills required

Smart call transfers with full context preservation for seamless handoffs

Automatically collects VIN, damage type, and insurance details during calls

Post-call summaries and transcriptions for compliance and follow-up

Frequently Asked Questions

Yes. Answrr answers every call 24/7 with natural, human-like conversations—perfect for handling emergency windshield replacements, collecting VINs, damage details, and scheduling appointments in real time.

Ready to Transform Your Auto Glass & Windshield Shops Business?

Join hundreds of auto glass & windshield shops businesses already using Answrr to capture more leads and book more appointments.