Never Miss Another Emergency Restoration Call24/7 AI Phone Team

“We were losing 40% of after-hours leads before Answrr—especially during the 2023 Illinois floods. One night at 1:17 a.m., a call came in from a homeowner whose basement had 8 inches of floodwater. The AI immediately asked about the water source, confirmed it was clean water, and scheduled a crew with thermal imaging and moisture mapping within 90 minutes. That job turned into a $42,000 CAT project. Since then, we’ve booked 12 emergency jobs from after-hours calls—most of them from repeat clients who remembered the fast response. We’re now a preferred vendor for two major insurance adjusters.”

“Last year, we had a client whose home flooded after a burst pipe during a winter storm. The AI remembered that we’d done moisture mapping and air scrubbing there in 2021. When they called at 10:45 p.m., the AI said, 'We handled your basement cleanup in January 2021—would you like us to check for hidden moisture in the walls again?' The client was stunned—and booked the service immediately. That personalization built trust fast, especially during a stressful event. We’ve since seen a 28% increase in repeat business from clients who felt ‘seen’ by the system.”

“Our team was stretched thin during the 2023 Texas heatwave, which caused multiple fire incidents. With 14 crews on-site for structural drying and content restoration, we couldn’t answer calls. Answrr took over—handling 187 inquiries in two weeks, including verifying service areas, checking insurance coverage, and scheduling appointments. We were able to focus on critical tasks like thermal imaging and air scrubbing, and our booking rate increased by 40%. One client even said, 'You responded faster than my insurance company.' That’s the kind of trust we can’t afford to lose.”