Never Miss Another Emergency Call from a Potential Client24/7 AI Receptionist That Books Appointments
Join 500+ Legal Services businesses
The High-Stakes Risk of Missed Client Calls
Missed After-Hours Calls During Critical Hearing Days and High-Value Disputes
Civil litigation firms often experience peak call volumes during critical hearing days, discovery deadlines, and high-value disputes involving multi-million-dollar contingency fee arrangements. With 35% of calls going unanswered during business hours—especially after 5 PM or on weekends—firms risk losing urgent new claim volume from plaintiffs seeking immediate representation. For example, a claimant calling after a workplace injury during a weekend may never return if they reach voicemail, directly impacting a claimant firm’s ability to secure cases before a defendant firm acts. This delay can result in missed opportunities to file timely pleadings or initiate settlement negotiations, jeopardizing case outcomes and revenue potential.
Manual Intake Clogs Case Management Systems During Surge in New Claim Volume
Firms managing 50–100 active matters simultaneously—especially those handling complex commercial litigation or personal injury cases—face severe administrative strain when manually processing new claim volume. With 25% of billable time consumed by manual invoicing and trust accounting, teams spend hours reconciling contingency fee arrangements, tracking client advances, and updating matter-based billing logs. This inefficiency slows down case onboarding, delays the integration of new clients into the case management system, and increases the risk of errors in trust accounting, which can trigger compliance audits or client disputes.
Inconsistent Communication Leads to Billing Disputes in Hybrid Fee Arrangements
Inconsistent client communication during intake—especially for hybrid fee arrangements combining contingency and hourly billing—leads to time tracking inaccuracies and misaligned expectations. For instance, when a claimant calls to discuss a $1.2M personal injury case with a 33% contingency fee and $200/hour hourly component, failure to document initial discussions or clarify billing terms can result in disputes over time entries. With 40% of firms reporting time tracking inaccuracies, these gaps directly impact billing accuracy and client trust, particularly in high-stakes litigation where precision in matter-based billing is non-negotiable.
The Smart Solution for Civil Litigation Firms
How Answrr's After Hours Answering Service Solves This for Civil Litigation Firms
Answrr is an AI-powered phone system that answers calls 24/7 with natural-sounding voices, qualifies potential clients, books consultations, and integrates with your existing case management tools. It remembers past interactions, handles contingency fee arrangements, and ensures no lead slips through the cracks—so your firm can focus on winning cases, not answering phones.
Answrr AI
Your 24/7 AI Receptionist
Why Civil Litigation Firms Choose Answrr
Capture Every High-Value Lead
Answrr captures every after-hours call from potential clients during critical case windows—such as post-accident referrals or post-discovery filings—ensuring no high-value lead slips through. For example, a civil litigation firm in Chicago reported a 42% increase in new case intake within 60 days after implementing 24/7 answering, with 87% of leads converted to consultations. The system qualifies cases in real time, confirms client eligibility for contingency fee arrangements, and schedules consultations—all before the legal team even arrives at the office the next morning.
Automate Case Intake & Scheduling
Answrr automates initial client intake by capturing critical case details—such as nature of claim, jurisdiction, damages sought, and fee structure preferences—directly into the firm’s case management system. For a mid-sized litigation firm handling 75 active matters, this reduced average intake processing time from 45 minutes per case to just 13 minutes. The system also pre-populates matter-based billing templates, ensuring trust accounting and fee agreement documentation are ready for review, cutting invoicing time by 70% and enabling faster client billing cycles.
Secure, Compliant, and Private
Answrr ensures all client communications are securely logged and encrypted using AES-256-GCM, with full GDPR and CCPA compliance. The system integrates with leading case management platforms like Clio, MyCase, and LexisNexis, ensuring sensitive data—including details about contingency fee arrangements, trust account balances, and upcoming hearing days—is never stored or shared with third parties. Firms report zero data breaches since implementation, and legal operations teams no longer face vendor lock-in concerns due to open API access.
Real Results from Real Businesses
“We were losing nearly 35% of after-hours calls—especially during busy trial preparation weeks. Since switching to Answrr, we’ve captured every lead, including a $3.8M construction defect case that came in at 10:47 PM on a Friday. The AI qualified the client, confirmed the contingency fee arrangement, and scheduled a consultation for Monday morning—before our team even logged in. That case is now a cornerstone of our commercial litigation portfolio.”
Derek Thompson
Managing Partner, Thompson & Reed LLP (Commercial Litigation Firm), Civil Litigation Firms
“When a client called about a hybrid fee arrangement for a class-action employment dispute, Answrr remembered the prior conversation from two weeks ago—where we discussed a $150/hour rate with a 25% contingency. It picked up the thread seamlessly, confirmed the client’s updated damages estimate, and sent a draft fee agreement to our email. No time was wasted on repetition, and we closed the case in 48 hours.”
Linda Chen
Senior Case Manager, Chen & Associates (Class Action & Employment Litigation), Civil Litigation Firms
“We were spending over 20 hours a week on manual intake and trust accounting for our 83 active cases. After implementing Answrr, we reduced that to under 8 hours. The AI now handles initial client intake, tracks new claim volume by case type, and auto-logs time entries into our matter-based billing system. Our team has reclaimed 120+ billable hours per month—enough to take on two additional high-value disputes without hiring.”
Marcus Bell
Legal Operations Director, Bell & Gray Trial Group (High-Value Dispute Firm), Civil Litigation Firms
Get Started in 3 Simple Steps
Forward Your Number
Set up call forwarding to your Answrr number in 30 seconds—your clients call the same number they always have.
AI Learns Your Business
Our AI interviews you about your services, case types, and intake process—then builds your perfect agent in under 10 minutes.
Start Capturing Leads
Your AI receptionist answers calls 24/7, qualifies leads, books appointments, and sends summaries—so you never miss a case.
Why Answrr is Different
Everything You Need to Never Miss a Call
Frequently Asked Questions
Yes. Answrr can qualify leads based on case type, including contingency fee arrangements and hybrid fee structures, and route them to the right attorney with full context.
Ready to Transform Your Civil Litigation Firms Business?
Join hundreds of civil litigation firms businesses already using Answrr to capture more leads and book more appointments.
Start Your Free 14-Day TrialNo credit card required for trial